The Content Ladder Framework

Commercially led social strategy that connects business objectives to the content you create - across organic, paid, influencers and creators - and gives your team a system for producing great content again and again and again.

Your content shoudn’t be this hard to manage

You have good people. You may even have agencies, creators and plenty of resources. But something isn't connecting.

Your content isn't connected to the business.

You're producing content, but it's difficult to explain what it's actually there to do.

Everything takes too long.

Ideas get stuck in approval loops. Too many processes. Too many people involved

Your team needs too much oversight.

You want your team to move independently, but without a clear system and enough context, you're still checking, chasing and approving.

You're spending money without knowing if it's working.

Content gets made because there's an agency retainer or a production budget - rather than because it has a clear job to do.

Your content is scattered.

Day to day, week to week, everyone is busy making content, but not everyone knows why they're making it, where it fits, or what happens next.

You have the people. You have the resources.

But without a system connecting your business objectives to your content, everything gets slower, harder to manage and harder to justify.

I've been the junior social team member who knew we needed to move faster.

I've been the senior marketer for brands, building teams and trying to move content forward when changing the way things had always been done was a slow, persistent battle.

And I've seen it from the agency side too - helping clients fix messy social strategies and build systems that let good teams create great work at scale.

It's all culminated in The Content Ladder Framework - the foundation of a social content strategy that connects business objectives to compounding, culturally relevent content, again and again and again

Introducing...

The Content Ladder Framework

Most social strategies tell you what to do.

The Content Ladder Framework gives you the strategy and the system to make it work, aka how to do it.

You get a clear strategic direction, but also the shared language, frameworks, research and practical tools your team needs to turn that strategy into an always-on content program.

We work with ambitious senior marketers and founders that want an aligned team, that moves at speed, producing work that gets better and better over time

What happens when your content starts working as a system…

Content that works harder for the business.

Business objectives flow into marketing priorities, creative ideas and content, so your team can understand what you're making, why you're making it and what it's designed to achieve.

A team that can move without you.

The Framework gives everyone the context, priorities and common language they need to make good decisions at their level - from senior leadership through to creators and execution.

Content that gets better over time.

The strategy doesn't end when the deck is delivered. Content goes live. You see what happened. You learn from it. That learning informs the next brief, idea or creative decision. The next piece gets better. And the system compounds.

From content checker to cultural custodian.

Instead of chasing, checking and approving content, you can focus on creating the conditions for great work to happen.

Your team feels trusted. You can take calculated creative risks. You can create and iterate faster. You’re leading the function, intead of managing.

Your content shoudn’t be this hard to manage

A clear process for turning business objectives into a strategy your team can actually use

01.

Discover

We get under the hood of your business, products, objectives, audience and current content ecosystem.

02.

Build the strategy

We connect business objectives, research, and audience and cultural insights, to define your social strategy, content architecture and priorities.

03.

Build the system

We turn the strategy into something your team can actually use - with content pillars, planning frameworks, measurement and the practical tools to move at speed.

04.

Deliver & Compound

You get the finished strategy and framework, then use performance, audience and cultural learnings to keep creating better content, again and again and again

I'm Chris

The Guy Behind The Content Ladder Framework

I've spent more than a decade building social, content and production functions for some of Australia's most recognised brands.

I started out wanting a forever career in fashion. My first gig. Social Media Coordinator. 2013. Algorithms, ads, Instagram stories, influencers, Snapchat, TikTok - all didn't exist. It was a part-time gig, and I took a pay cut to take it.

Then I made it work. That role became full-time. Social became digital. Digital became eCommerce. The function grew across the business. Eventually, I was leading it - one day writing a board paper, the next on set with some of Australia's largest influencers.

After a decade of fighting the persistent battle to move at the pace a socially-led brand program demanded, I realised my career wasn't destined for fashion forever. I wanted to work on programs sitting at the forefront of what great social could look like.

So I went agency-side - getting the industry zoom-out, working across different businesses and helping teams create great work at scale. And I kept seeing the same problem: good people, good ideas and good resources, without the system to make them work together, consistently.

The Content Ladder Framework is the system I've built in-house, scaled across industries at agency level, and now formalised as the core foundation of Pano Co.’s social strategies.

A clear process from where you are now to a strategy your team can actually use

How it works

01. Discover

We get under the hood of your business, objectives, audience, products and current content ecosystem.

02. Strategise

We bring together business priorities, research, audience and cultural insights, competitors, and performance to define your social strategy and content architecture.

03. Build

We turn the strategy into your Content Ladder - defining the content pillars, priorities, channels and frameworks your team needs to create with clarity.

04. Align

We give your team the common language, tools and context to brief, create and make decisions without everything needing to come back to you.

05. Compound

Content goes live. You learn. The strategy adapts. The next cycle gets better.

FAQ’s

or say g’day below…

… or hit me up for a coffee in Melbourne

My shout